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Privacy Policy for Blasta.

Privacy Policy

  • Effective Date: 27-08-2025
  • Introduction
    • This Privacy Policy explains how BLASTA Online Food Ordering Private Limited (“we,” “us,” or “our”) collects, uses, shares, and protects personal information of Delivery Partners.
    • The policy applies to users of the BLASTA Delivery Partner mobile application.
    • By registering or using the App, you consent to the practices described in this Privacy Policy.
  • 1. Information We Collect
    • a. Personal Information
      • Full name
      • Mobile number
      • Email ID
      • Gender
      • Date of birth
      • Profile photo
      • Government-issued ID proof (Aadhaar, PAN, or Driving License)
      • Bank account details for payout processing
    • b. Device and App Usage Information
      • Device ID, device model, and operating system version
      • App usage statistics and crash logs
      • IP address
    • c. Location Data
      • Real-time GPS location when the App is active or running in the background during duty hours
      • Location history to track completed deliveries and ensure service accuracy
  • 2. How We Use Your Information
    • Create and manage Delivery Partner accounts
    • Assign delivery orders based on location and availability
    • Monitor delivery performance and service quality
    • Process payments and generate payout reports
    • Detect and prevent fraud or unsafe activities
    • Comply with applicable legal and regulatory requirements
    • Improve App functionality and overall user experience
  • 3. Sharing of Information
    • Restaurant partners and customers:
      • Basic details such as your name and contact number to facilitate order delivery
    • Third-party service providers:
      • Payment processing, identity verification, analytics, and technical support
    • Government authorities or law enforcement agencies:
      • When required by law or during legal investigations
    • Internal teams:
      • Operational support, customer service, and compliance purposes
    • We do not sell your personal data to third parties
  • 4. Data Storage and Security
    • Encrypted data transmission
    • Secure servers and firewalls
    • Restricted access to sensitive information
    • No system can guarantee complete security
  • 5. Data Retention
    • Data retained while you remain a registered Delivery Partner
    • Data may be retained afterward to meet legal and operational obligations
    • You may request account deletion; some data may be retained as required by law
  • 6. Your Rights
    • Access and review your personal data
    • Correct inaccurate or incomplete information
    • Request deletion of your account
    • Withdraw consent for data processing (may affect App functionality)
    • Contact us at blastafooddelevaryonline@gmail.com to exercise these rights
  • 7. Cookies and Tracking Technologies
    • Tracking technologies may be used for analytics and performance monitoring
    • These technologies do not collect personally identifiable information
  • 8. Third-Party Links
    • The App may contain links to third-party services such as payment gateways
    • BLASTA is not responsible for third-party privacy practices
  • 9. Children’s Privacy
    • The App is intended for individuals aged 18 years and above
    • We do not knowingly collect personal data from minors
  • 10. Changes to This Privacy Policy
    • Policy updates may occur from time to time
    • Significant changes will be communicated via App notifications or email
    • Continued App usage indicates acceptance of the updated policy
  • 11. Contact Us
    • BLASTA Online Food Ordering Private Limited
    • Email: blastafooddelevaryonline@gmail.com
    • Phone: 6302222187
    • Address:
      • H.NO. 1148015255
      • 2nd Lane, Sri Venkateswara Colony
      • Giddalur Town, Prakasam District
      • Andhra Pradesh, India